ingredients & intentionality
how each creation is composed, and what guides our choices.
-
we prioritize wild-harvested, organic, and ethically sourced ingredients whenever possible. certification depends on origin and source — feel free to reach out about any specific offering.
-
all formulations have been registered through health canada’s cosmetic notification process.
-
formulations are created with minimal intervention and without preservatives, stabilizers, or emulsifiers. because of this, each offering is best stored in cool conditions away from direct sunlight, with select preparations such as hydrosols recommended to be refrigerated.
as these are living botanical formulations crafted in small batches, we recommend enjoying them within 6–12 months for optimal freshness and integrity.
-
each batch is prepared by utmost care using botanicals kept close to their natural form. natural lipids and resins respond to season, temperature, and sourcing. subtle variation reflects this living composition, not inconsistency.
storage & care
how to keep each creation at its best
-
all preparations are bottled in small batches using medical grade equipments.
resins are offered in high grade glass vessels, while blends and light-sensitive formulations are housed in violet UV-protective glass (where applicable).this naturally filters visible light and helps protect the integrity of oils, and sensitive formulations without the need for synthetic stabilizers.
each product carries its own best before date, based on its individual composition and preparation method.
-
because these are light-sensitive, living formulations, we recommend:
storing in a cool, dark place
keeping lids tightly closed
avoiding prolonged exposure to heat or direct sunlight
using clean, dry hands or a spatula where applicable
this care supports the preservation of aroma, texture, and overall freshness throughout the product’s natural life cycle.
-
UV protective bottles and glass vessels are high-grade and intended for long-term use. at this time we do not operate a return program for emptied containers.
you’re welcome to reuse them for personal blends or donate them to a local community shop.
ritual shopping
gathered by hand, when you choose to meet us in place.
-
yes. in-store pickup is available at:
lavender lane wellness center, waterloo
we are also in conversation with a small number of aligned wellness spaces across waterloo region, with additional pickup and retail locations to be announced soon.
-
at this time, offerings are shared through a more personal, localized flow rather than a conventional e-commerce model.
this approach allows each batch to remain small, fresh, and handled with care rather than moving through a warehouse or automated system.
local pickup is available through our wellness partners.
for those outside the region, occasional shipping can be arranged when timing and temperature allow.
please reach out to us to request availability.
returns & exchanges
for when something needs to find its way back
-
for items purchased through our wellness partners or stockists, return policies may vary and are subject to the policies of the respective location.
-
please reach out to the wellness partner where the offering was purchased, and we will ensure the matter is resolved with care and prompt attention.
-
for reasons of safety and integrity, we’re unable to accept returns on opened or used products.